{"id":2006,"date":"2025-05-23T08:26:39","date_gmt":"2025-05-23T06:26:39","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2006"},"modified":"2025-12-14T22:28:46","modified_gmt":"2025-12-14T21:28:46","slug":"politica-de-devolucion","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/ca\/politica-de-devolucion\/","title":{"rendered":"Pol\u00edtica de Devoluci\u00f3"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2006\" class=\"elementor elementor-2006\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Devoluci\u00f3<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aquesta pol\u00edtica de devolucions va ser actualitzada per darrera vegada el 23\/05\/2025 i s&#039;aplica a totes les compres realitzades a trav\u00e9s del nostre web: <a href=\"https:\/\/rosanacl.com\/ca\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>1. Dret de desistiment<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Teniu dret a desistir de la vostra compra dins un termini de 14 dies naturals des de la recepci\u00f3 del producte, sense necessitat de justificaci\u00f3. Per exercir aquest dret, podeu posar-vos en contacte amb nosaltres a trav\u00e9s de les dades indicades al final d&#039;aquesta pol\u00edtica.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>2. Condicions de devoluci\u00f3<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Perqu\u00e8 la devoluci\u00f3 sigui acceptada, el producte ha d&#039;estar en perfecte estat, sense signes d&#039;\u00fas ni rentat, i ha d&#039;incloure l&#039;embalatge original, les etiquetes intactes i tots els accessoris o manuals si n&#039;hi hagu\u00e9s.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>No s&#039;acceptaran devolucions de productes que no compleixin aquestes condicions o que formin part de les categories seg\u00fcents:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Roba \u00edntima (tangues, calcetes, boxers, pantys, faixes, culottes, bodis o altres peces que entrin en contacte amb zones \u00edntimes).<\/li>\n<li>Productes d&#039;higiene o salut menyspreats.<\/li>\n<li>Articles personalitzats, peribles o digitals.<\/li>\n<li>Sostenidors amb silicona i sostenidors sense esquena.<\/li>\n<li>Productes sense embalatge o amb la caixa trencada.<\/li>\n<li>Productes usats, en mal estat, tacats o sense etiqueta.<\/li>\n<li>Comunicat de canvi i devoluci\u00f3 fora de termini.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>En cas que no es compleixin els requisits, es notificar\u00e0 al client i la devoluci\u00f3 ser\u00e0 rebutjada.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>3. Es fan canvis?<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"157\" data-end=\"432\"><span style=\"font-size: 1rem;\">S\u00ed, fem canvis de productes sempre que estiguin en perfecte estat, sense \u00fas i amb el seu embalatge original. Si vols canviar un article per un altre (per exemple, per una altra talla, color o model), posa&#039;t en contacte amb nosaltres per gestionar el canvi.<\/span><\/p>\n<p data-start=\"157\" data-end=\"432\">\n<\/p><p data-start=\"436\" data-end=\"601\"><span style=\"font-size: 1rem;\">En cas que no es pugui fer el canvi directament, sempre podr\u00e0s exercir el teu dret de desistiment i sol\u00b7licitar una devoluci\u00f3 segons la normativa vigent i el que indica el punt 1 d&#039;aquesta pol\u00edtica.<\/span><\/p>\n<p data-start=\"436\" data-end=\"601\">El canvi de producte es podr\u00e0 fer fins a 3 dies des que es rebi.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>4. Proc\u00e9s de devoluci\u00f3<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Un cop ens comuniquis la teva intenci\u00f3 de tornar un article, t&#039;enviarem les instruccions per fer l&#039;enviament de tornada.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Les despeses d&#039;enviament de la devoluci\u00f3 aniran a compte del client, aix\u00ed com qualsevol altre tipus de c\u00e0rrec associat com a duanes, llevat que es tracti d&#039;un producte defectu\u00f3s o d&#039;un error per part nostra. En aquest cas, nosaltres assumirem els costos de recollida i devoluci\u00f3.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>5. Reemborsament<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Despr\u00e9s de rebre i inspeccionar el producte tornat, procedirem al reemborsament en un termini m\u00e0xim de 14 dies naturals. El reemborsament es realitzar\u00e0 mitjan\u00e7ant el mateix m\u00e8tode de pagament utilitzat a la compra, llevat d&#039;acord contrari.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Depenent del m\u00e8tode de pagament, el reemborsament s&#039;efectuar\u00e0 de la manera seg\u00fcent:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Targeta banc\u00e0ria: abonament al compte vinculat.<\/li>\n<li>Bizum: ingr\u00e9s al compte associat.<\/li>\n<li>Transfer\u00e8ncia: devoluci\u00f3 al compte des del qual es va fer el pagament.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>6. Productes defectuosos o errors a la comanda<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>En cas que el producte arribi defectu\u00f3s o s&#039;hagi produ\u00eft un error a la comanda, contacta&#039;ns al m\u00e9s aviat possible. Assumirem tots els costos d&#039;enviament i gestionarem el reemborsament o el reempla\u00e7ament del producte afectat.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>7. Pol\u00edtica d&#039;enviament<\/strong><\/p>\n<p>El cost de transport i duanes que siguin requerits per fer la devoluci\u00f3, aniran a c\u00e0rrec del client.<\/p>\n<p data-start=\"92\" data-end=\"137\"><strong data-start=\"92\" data-end=\"137\">Recomanaci\u00f3 abans de fer la comanda<\/strong><\/p>\n<p data-start=\"139\" data-end=\"351\">Et recomanem revisar amb cura les talles abans de finalitzar la teva compra. \u00c9s important que prenguis les mides i les comparis amb la nostra guia o calculador de talles per assegurar-te de seleccionar l&#039;opci\u00f3 m\u00e9s adequada.<\/p>\n<p data-start=\"353\" data-end=\"571\">D&#039;aquesta manera, contribu\u00efm junts a evitar canvis o devolucions innecessaris, cosa que no nom\u00e9s redueix els costos d&#039;enviament i devoluci\u00f3 assumits pel client, sin\u00f3 que tamb\u00e9 ajuda a minimitzar l&#039;impacte ambiental.<\/p>\n<p><\/p>\n<p data-start=\"573\" data-end=\"615\">Gr\u00e0cies per la vostra comprensi\u00f3 i col\u00b7laboraci\u00f3.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Per a qualsevol sol\u00b7licitud relacionada amb devolucions, si us plau, contacta&#039;ns:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Empresa: PAU ANGLE MASPONS<\/li>\n<li>Poblaci\u00f3: Vinar\u00f2s, Espanya<\/li>\n<li>Tel\u00e8fon: 613395013<\/li>\n<li>Mail: <a href=\"mailto:info@rosanacl.com\">info@rosanacl.com <\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2006","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Devoluci\u00f3n - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/ca\/politica-de-devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluci\u00f3n - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. 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