{"id":2566,"date":"2025-07-01T12:13:48","date_gmt":"2025-07-01T10:13:48","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2566"},"modified":"2025-12-14T20:43:04","modified_gmt":"2025-12-14T19:43:04","slug":"politica-de-envio","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/ca\/politica-de-envio\/","title":{"rendered":"Pol\u00edtica d&#039;Enviament"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2566\" class=\"elementor elementor-2566\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica d&#039;Enviament<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aquesta pol\u00edtica d&#039;enviaments va ser actualitzada per darrera vegada el 01\/07\/2025 i s&#039;aplica a totes les compres realitzades a trav\u00e9s de la nostra web: <a href=\"https:\/\/rosanacl.com\/ca\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"261\" data-end=\"494\">A <strong data-start=\"264\" data-end=\"277\">Rosana CL<\/strong> ens comprometem que la teva experi\u00e8ncia de compra sigui segura, clara i satisfact\u00f2ria des del primer moment fins que rebis la teva comanda. A continuaci\u00f3, t&#039;expliquem tot el que cal saber sobre els nostres enviaments:<\/p>\n<p data-start=\"105\" data-end=\"384\"><strong data-start=\"105\" data-end=\"131\">1. Enviaments a tothom<\/strong><br data-start=\"131\" data-end=\"134\">Realitzem enviaments internacionals a pr\u00e0cticament qualsevol pa\u00eds. Tant se val on et trobis, pots fer la teva comanda amb total confian\u00e7a. Treballem amb operadors log\u00edstics fiables per garantir que els productes arribin en temps i forma.<\/p>\n<p>A Rosana Cl cuidem cada comanda amb atenci\u00f3 i professionalitat, per aix\u00f2 gestionem amb l&#039;empresa de log\u00edstica MBE (Mail Boxes Etc.) una empresa amb 2800 centres a 52 pa\u00efsos, cosa que ens permet oferir enviaments segurs i eficients a nivell nacional i internacional. Les comandes es lliuren mitjan\u00e7ant operadors reconeguts com:<\/p>\n<ul>\n<li>UPS<\/li>\n<li>SEUR<\/li>\n<li>TNT<\/li>\n<li>FEDEX<\/li>\n<li>CORREUS EXPRSS<\/li>\n<li>Etc\u2026<\/li>\n<\/ul>\n<p>Tots els nostres productes arribaran amb total seguretat i rapidesa. D&#039;aquesta manera assegurem un proc\u00e9s d&#039;enviament cur\u00f3s i eficient, pensat per oferir la millor experi\u00e8ncia possible a les nostres clientes.<\/p>\n<p data-start=\"105\" data-end=\"384\"><strong data-start=\"389\" data-end=\"417\">2. Processament de la comanda<\/strong><\/p>\n<p>Totes les comandes es processen un cop confirmat el pagament.<br data-start=\"520\" data-end=\"523\"><strong data-start=\"523\" data-end=\"643\">Si la comanda es fa al mat\u00ed, s&#039;envia a la tarda. Si es fa a la tarda, s&#039;envia l&#039;endem\u00e0.<\/strong><br data-start=\"643\" data-end=\"646\">Durant promocions, rebaixes o altres esdeveniments especials, els temps de processament es poden estendre lleugerament, per\u00f2 sempre et mantindrem informat\/da.<\/p>\n<p data-start=\"809\" data-end=\"1090\"><strong data-start=\"809\" data-end=\"845\">3. N\u00famero de seguiment (tracking)<\/strong><br data-start=\"845\" data-end=\"848\">Una vegada que la teva comanda hagi estat enviada, t&#039;enviarem un n\u00famero de seguiment per correu electr\u00f2nic o mitjan\u00e7ant el canal de comunicaci\u00f3 que hagis fet servir en comprar.<br data-start=\"1014\" data-end=\"1017\">Podr\u00e0s seguir l&#039;estat del teu enviament en tot moment fins que el rebis.<\/p>\n<p data-start=\"809\" data-end=\"1090\"><strong data-start=\"1095\" data-end=\"1127\">4. Temps estimats de lliurament<\/strong><\/p>\n<p data-start=\"1095\" data-end=\"1291\">Els temps de lliurament poden variar segons el pa\u00eds de destinaci\u00f3, el m\u00e8tode d&#039;enviament seleccionat i altres factors externs (clima, duanes, etc.). Com a refer\u00e8ncia:<\/p>\n<ul data-start=\"1293\" data-end=\"1530\">\n<li data-start=\"1293\" data-end=\"1342\">\n<p data-start=\"1295\" data-end=\"1342\">Enviaments nacionals: <strong data-start=\"1314\" data-end=\"1340\">24 a 48 hores h\u00e0bils.<\/strong><\/p>\n<\/li>\n<li data-start=\"1343\" data-end=\"1434\">\n<p data-start=\"1345\" data-end=\"1434\">Enviaments internacionals dins d&#039;Europa: <strong data-start=\"1386\" data-end=\"1408\">4 a 6 dies h\u00e0bils<\/strong>, via terrestre o a\u00e8ria.<\/p>\n<\/li>\n<li data-start=\"1435\" data-end=\"1530\">\n<p data-start=\"1437\" data-end=\"1530\">Enviaments internacionals fora d&#039;Europa (resta del m\u00f3n): <strong data-start=\"1495\" data-end=\"1518\">8 a 10 dies h\u00e0bils<\/strong>, via a\u00e8ria.<\/p>\n<\/li>\n<\/ul>\n<p>El servei de transport inclou dos intents de lliurament al llarg del dia o l&#039;endem\u00e0. En cas que no es pugui fer el lliurament per manca de dades, per estar els mateixos equivocats o per abs\u00e8ncia del destinatari, hi haur\u00e0 un tercer lliurament en un punt de recollida proper.<\/p>\n<p>En cas que en 10 dies no es reculli el producte per part del client, el paquet ser\u00e0 retornat als magatzems amb qu\u00e8 treballem a Rosana CL, que descomptar\u00e0 les despeses d&#039;enviament i devoluci\u00f3 ocasionades.&nbsp;<\/p>\n<p data-start=\"1437\" data-end=\"1530\"><strong>5. Costos d&#039;enviament<\/strong><\/p>\n<p data-start=\"1535\" data-end=\"1779\">El cost de l&#039;enviament es calcula en finalitzar la compra, segons l&#039;adre\u00e7a de lliurament i el pes del paquet. De vegades especials, oferim enviament gratu\u00eft a determinats pa\u00efsos o en comandes superiors a certa suma.<\/p>\n<p data-start=\"1535\" data-end=\"1779\">Les comandes superiors a 59\u20ac l&#039;enviament \u00e9s gratu\u00eft, nom\u00e9s per a territori peninsular.<\/p>\n<p data-start=\"1535\" data-end=\"1779\">En cas que la comanda hagi de passar per duanes, qualsevol impost, aranzel o taxa addicional anir\u00e0 a c\u00e0rrec del client.&nbsp;<\/p>\n<p><strong data-start=\"1784\" data-end=\"1815\">6. Duanes i impostos locals<\/strong><br data-start=\"1815\" data-end=\"1818\">Per a enviaments internacionals, alguns pa\u00efsos poden aplicar impostos o aranzels duaners. Aquests c\u00e0rrecs s\u00f3n responsabilitat del client i no estan inclosos al preu del producte ni al cost d&#039;enviament.<\/p>\n<p data-start=\"1784\" data-end=\"2026\"><strong data-start=\"2031\" data-end=\"2059\">7. Problemes amb el lliurament<\/strong><\/p>\n<p>Si el teu paquet es retarda o presenta algun inconvenient, pots contactar-nos directament i t&#039;ajudarem a resoldre&#039;l tan aviat com sigui possible.<\/p>\n<p>Si tens algun dubte o necessites assist\u00e8ncia amb el teu enviament, no dubtis a escriure&#039;ns a trav\u00e9s del nostre formulari de contacte o al correu: &nbsp;<a href=\"mailto:info@rosanacl.com\">info@rosanacl.com<\/a><br data-start=\"2620\" data-end=\"2623\">Gr\u00e0cies per confiar en <strong data-start=\"2646\" data-end=\"2659\">Rosana CL<\/strong>.<\/p>\n<h4><b>NOTA: Informem als nostres clients que, a causa del per\u00edode de vacances de la nostra empresa prove\u00efdora, durant el mes d&#039;agost podrien produir-se demores en els lliuraments i la disponibilitat d&#039;estoc.<\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. A continuaci\u00f3n, te explicamos todo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2566","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Env\u00edo - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/ca\/politica-de-envio\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Env\u00edo - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. 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