{"id":2006,"date":"2025-05-23T08:26:39","date_gmt":"2025-05-23T06:26:39","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2006"},"modified":"2025-12-14T22:28:46","modified_gmt":"2025-12-14T21:28:46","slug":"politica-de-devolucion","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/cs\/politica-de-devolucion\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2006\" class=\"elementor elementor-2006\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tyto z\u00e1sady vr\u00e1cen\u00ed zbo\u017e\u00ed byly naposledy aktualizov\u00e1ny 23. kv\u011btna 2025 a vztahuj\u00ed se na v\u0161echny n\u00e1kupy uskute\u010dn\u011bn\u00e9 prost\u0159ednictv\u00edm na\u0161ich webov\u00fdch str\u00e1nek: <a href=\"https:\/\/rosanacl.com\/cs\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>1. Pr\u00e1vo na odstoupen\u00ed od smlouvy<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>M\u00e1te pr\u00e1vo odstoupit od n\u00e1kupu do 14 kalend\u00e1\u0159n\u00edch dn\u016f od obdr\u017een\u00ed produktu bez ud\u00e1n\u00ed d\u016fvodu. Chcete-li toto pr\u00e1vo uplatnit, m\u016f\u017eete n\u00e1s kontaktovat pomoc\u00ed informac\u00ed uveden\u00fdch na konci t\u011bchto z\u00e1sad.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>2. Podm\u00ednky vr\u00e1cen\u00ed<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Aby bylo vr\u00e1cen\u00ed p\u0159ijato, mus\u00ed b\u00fdt produkt v perfektn\u00edm stavu, bez zn\u00e1mek pou\u017e\u00edv\u00e1n\u00ed nebo pran\u00ed, a mus\u00ed obsahovat origin\u00e1ln\u00ed obal, neporu\u0161en\u00e9 \u0161t\u00edtky a ve\u0161ker\u00e9 p\u0159\u00edslu\u0161enstv\u00ed nebo manu\u00e1ly, pokud jsou k dispozici.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Vr\u00e1cen\u00ed produkt\u016f, kter\u00e9 nespl\u0148uj\u00ed tyto podm\u00ednky nebo spadaj\u00ed do n\u00e1sleduj\u00edc\u00edch kategori\u00ed, nebude akceptov\u00e1no:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Spodn\u00ed pr\u00e1dlo (tanga, kalhotky, boxerky, pun\u010doch\u00e1\u010de, korzety, kalhotky culottes, body nebo jin\u00e9 od\u011bvy, kter\u00e9 p\u0159ich\u00e1zej\u00ed do kontaktu s intimn\u00edmi partiemi).<\/li>\n<li>Neuzav\u0159en\u00e9 hygienick\u00e9 nebo zdravotnick\u00e9 v\u00fdrobky.<\/li>\n<li>Personalizovan\u00e9, rychle se kaz\u00edc\u00ed nebo digit\u00e1ln\u00ed p\u0159edm\u011bty.<\/li>\n<li>Silikonov\u00e9 podprsenky a podprsenky bez zad.<\/li>\n<li>V\u00fdrobky bez obalu nebo s po\u0161kozenou krabic\u00ed.<\/li>\n<li>Pou\u017eit\u00e9, po\u0161kozen\u00e9, za\u0161pin\u011bn\u00e9 nebo neozna\u010den\u00e9 v\u00fdrobky.<\/li>\n<li>Pozdn\u00ed ozn\u00e1men\u00ed o v\u00fdm\u011bn\u011b a vr\u00e1cen\u00ed zbo\u017e\u00ed.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>Pokud nebudou po\u017eadavky spln\u011bny, bude z\u00e1kazn\u00edk informov\u00e1n a vr\u00e1cen\u00ed zbo\u017e\u00ed bude zam\u00edtnuto.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>3. Jsou provedeny zm\u011bny?<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"157\" data-end=\"432\"><span style=\"font-size: 1rem;\">Ano, akceptujeme v\u00fdm\u011bnu produkt\u016f, pokud jsou v perfektn\u00edm stavu, nepou\u017eit\u00e9 a v origin\u00e1ln\u00edm balen\u00ed. Pokud si p\u0159ejete vym\u011bnit polo\u017eku za jinou (nap\u0159\u00edklad jinou velikost, barvu nebo model), kontaktujte n\u00e1s pros\u00edm a domluvte si v\u00fdm\u011bnu.<\/span><\/p>\n<p data-start=\"157\" data-end=\"432\">\n<\/p><p data-start=\"436\" data-end=\"601\"><span style=\"font-size: 1rem;\">Pokud v\u00fdm\u011bnu nelze prov\u00e9st p\u0159\u00edmo, m\u016f\u017eete v\u017edy uplatnit sv\u00e9 pr\u00e1vo na odstoupen\u00ed od smlouvy a po\u017e\u00e1dat o vr\u00e1cen\u00ed pen\u011bz v souladu s platn\u00fdmi p\u0159edpisy a jak je uvedeno v bod\u011b 1 t\u011bchto z\u00e1sad.<\/span><\/p>\n<p data-start=\"436\" data-end=\"601\">V\u00fdm\u011bna zbo\u017e\u00ed je mo\u017en\u00e1 do 3 dn\u016f od jeho obdr\u017een\u00ed.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>4. Proces vr\u00e1cen\u00ed<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Jakmile n\u00e1s budete informovat o sv\u00e9m z\u00e1m\u011bru vr\u00e1tit zbo\u017e\u00ed, za\u0161leme v\u00e1m pokyny k jeho vr\u00e1cen\u00ed.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>N\u00e1klady na vr\u00e1cen\u00ed zbo\u017e\u00ed hrad\u00ed z\u00e1kazn\u00edk, stejn\u011b jako ve\u0161ker\u00e9 dal\u0161\u00ed souvisej\u00edc\u00ed poplatky, jako jsou cla, s v\u00fdjimkou p\u0159\u00edpad\u016f, kdy je produkt vadn\u00fd nebo zp\u016fsoben chybou na na\u0161\u00ed stran\u011b. V takov\u00fdch p\u0159\u00edpadech uhrad\u00edme n\u00e1klady na vyzvednut\u00ed a vr\u00e1cen\u00ed.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>5. Vr\u00e1cen\u00ed pen\u011bz<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Po obdr\u017een\u00ed a kontrole vr\u00e1cen\u00e9ho produktu zpracujeme vr\u00e1cen\u00ed pen\u011bz do maxim\u00e1ln\u011b 14 kalend\u00e1\u0159n\u00edch dn\u016f. Vr\u00e1cen\u00ed pen\u011bz bude provedeno stejnou platebn\u00ed metodou, jak\u00e1 byla pou\u017eita p\u0159i n\u00e1kupu, pokud nebude dohodnuto jinak.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>V z\u00e1vislosti na zp\u016fsobu platby bude vr\u00e1cen\u00ed pen\u011bz provedeno n\u00e1sledovn\u011b:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Bankovn\u00ed karta: kredit na propojen\u00fd \u00fa\u010det.<\/li>\n<li>Bizum: vklad na p\u0159idru\u017een\u00fd \u00fa\u010det.<\/li>\n<li>P\u0159evod: vr\u00e1cen\u00ed pen\u011bz na \u00fa\u010det, ze kter\u00e9ho byla platba provedena.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>6. Vadn\u00e9 produkty nebo chyby v objedn\u00e1vce<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Pokud v\u00e1m doraz\u00ed vadn\u00fd produkt nebo se v objedn\u00e1vce vyskytne chyba, kontaktujte n\u00e1s pros\u00edm co nejd\u0159\u00edve. Uhrad\u00edme ve\u0161ker\u00e9 n\u00e1klady na dopravu a za\u0159\u00edd\u00edme vr\u00e1cen\u00ed pen\u011bz nebo v\u00fdm\u011bnu po\u0161kozen\u00e9ho produktu.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>7. Z\u00e1sady dopravy<\/strong><\/p>\n<p>N\u00e1klady na dopravu a celn\u00ed odbaven\u00ed pot\u0159ebn\u00e9 k vr\u00e1cen\u00ed zbo\u017e\u00ed hrad\u00ed z\u00e1kazn\u00edk.<\/p>\n<p data-start=\"92\" data-end=\"137\"><strong data-start=\"92\" data-end=\"137\">Doporu\u010den\u00ed p\u0159ed odesl\u00e1n\u00edm objedn\u00e1vky<\/strong><\/p>\n<p data-start=\"139\" data-end=\"351\">Doporu\u010dujeme v\u00e1m pe\u010dliv\u011b si prohl\u00e9dnout velikosti p\u0159ed dokon\u010den\u00edm n\u00e1kupu. Je d\u016fle\u017eit\u00e9 si zm\u011b\u0159it m\u00edry a porovnat je s na\u0161\u00edm pr\u016fvodcem velikostmi nebo kalkula\u010dkou, abyste si vybrali nejvhodn\u011bj\u0161\u00ed variantu.<\/p>\n<p data-start=\"353\" data-end=\"571\">T\u00edmto zp\u016fsobem spolupracujeme, abychom se vyhnuli zbyte\u010dn\u00fdm v\u00fdm\u011bn\u00e1m nebo vr\u00e1cen\u00ed zbo\u017e\u00ed, co\u017e nejen sni\u017euje n\u00e1klady na dopravu a vr\u00e1cen\u00ed pro z\u00e1kazn\u00edka, ale tak\u00e9 pom\u00e1h\u00e1 minimalizovat dopad na \u017eivotn\u00ed prost\u0159ed\u00ed.<\/p>\n<p><\/p>\n<p data-start=\"573\" data-end=\"615\">D\u011bkujeme za pochopen\u00ed a spolupr\u00e1ci.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>V p\u0159\u00edpad\u011b jak\u00fdchkoli po\u017eadavk\u016f t\u00fdkaj\u00edc\u00edch se vr\u00e1cen\u00ed zbo\u017e\u00ed n\u00e1s pros\u00edm kontaktujte:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Spole\u010dnost: Pablo Angulo Maspons<\/li>\n<li>Po\u010det obyvatel: Vinaroz, \u0160pan\u011blsko<\/li>\n<li>Telefon: 613395013<\/li>\n<li>Po\u0161ta: <a href=\"mailto:info@rosanacl.com\">info@rosanacl.com <\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2006","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Devoluci\u00f3n - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/cs\/politica-de-devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluci\u00f3n - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. 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