{"id":2566,"date":"2025-07-01T12:13:48","date_gmt":"2025-07-01T10:13:48","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2566"},"modified":"2025-12-14T20:43:04","modified_gmt":"2025-12-14T19:43:04","slug":"politica-de-envio","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/en\/politica-de-envio\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2566\" class=\"elementor elementor-2566\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This shipping policy was last updated on 01\/07\/2025 and applies to all purchases made through our website: <a href=\"https:\/\/rosanacl.com\/en\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"261\" data-end=\"494\">In <strong data-start=\"264\" data-end=\"277\">Rosana CL<\/strong> We are committed to ensuring that your shopping experience is safe, clear, and satisfactory from the moment you first receive your order. Below, we explain everything you need to know about our shipping:<\/p>\n<p data-start=\"105\" data-end=\"384\"><strong data-start=\"105\" data-end=\"131\">1. Worldwide Shipping<\/strong><br data-start=\"131\" data-end=\"134\">We ship internationally to virtually any country. No matter where you are, you can place your order with complete confidence. We work with reliable logistics providers to ensure your products arrive on time.<\/p>\n<p>At Rosana Cl, we handle every order with care and professionalism. That&#039;s why we partner with MBE (Mail Boxes Etc.), a logistics company with 2,800 centers in 52 countries, allowing us to offer secure and efficient shipping both nationally and internationally. Orders are delivered by reputable carriers such as:<\/p>\n<ul>\n<li>UPS<\/li>\n<li>SEUR<\/li>\n<li>TNT<\/li>\n<li>FEDEX<\/li>\n<li>CORREOS EXPRESS<\/li>\n<li>Etc\u2026<\/li>\n<\/ul>\n<p>All our products will arrive safely and quickly. This ensures a careful and efficient shipping process, designed to offer the best possible experience to our customers.<\/p>\n<p data-start=\"105\" data-end=\"384\"><strong data-start=\"389\" data-end=\"417\">2. Order processing<\/strong><\/p>\n<p>All orders are processed once payment is confirmed.<br data-start=\"520\" data-end=\"523\"><strong data-start=\"523\" data-end=\"643\">If the order is placed in the morning, it will be shipped in the afternoon. If it is placed in the afternoon, it will be shipped the next day.<\/strong><br data-start=\"643\" data-end=\"646\">During promotions, sales, or other special events, processing times may be slightly longer, but we&#039;ll always keep you informed.<\/p>\n<p data-start=\"809\" data-end=\"1090\"><strong data-start=\"809\" data-end=\"845\">3. Tracking number<\/strong><br data-start=\"845\" data-end=\"848\">Once your order has shipped, we&#039;ll send you a tracking number via email or the communication channel you used when you purchased.<br data-start=\"1014\" data-end=\"1017\">You can track the status of your shipment at all times until you receive it.<\/p>\n<p data-start=\"809\" data-end=\"1090\"><strong data-start=\"1095\" data-end=\"1127\">4. Estimated delivery times<\/strong><\/p>\n<p data-start=\"1095\" data-end=\"1291\">Delivery times may vary depending on the destination country, the shipping method selected, and other external factors (weather, customs, etc.). For reference:<\/p>\n<ul data-start=\"1293\" data-end=\"1530\">\n<li data-start=\"1293\" data-end=\"1342\">\n<p data-start=\"1295\" data-end=\"1342\">Domestic Shipping: <strong data-start=\"1314\" data-end=\"1340\">24 to 48 business hours.<\/strong><\/p>\n<\/li>\n<li data-start=\"1343\" data-end=\"1434\">\n<p data-start=\"1345\" data-end=\"1434\">International shipping within Europe: <strong data-start=\"1386\" data-end=\"1408\">4 to 6 business days<\/strong>, by land or air.<\/p>\n<\/li>\n<li data-start=\"1435\" data-end=\"1530\">\n<p data-start=\"1437\" data-end=\"1530\">International shipping outside Europe (rest of the world): <strong data-start=\"1495\" data-end=\"1518\">8 to 10 business days<\/strong>, airway.<\/p>\n<\/li>\n<\/ul>\n<p>The shipping service includes two delivery attempts throughout the day or the following day. If delivery cannot be made due to missing or incorrect information, or due to the recipient&#039;s absence, a third delivery will be made to a nearby collection point.<\/p>\n<p>If the customer does not collect the product within 10 days, the package will be returned to the warehouse we work with at Rosana CL, which will deduct the shipping and return costs incurred.&nbsp;<\/p>\n<p data-start=\"1437\" data-end=\"1530\"><strong>5. Shipping costs<\/strong><\/p>\n<p data-start=\"1535\" data-end=\"1779\">Shipping costs are calculated at checkout based on the shipping address and package weight. On special occasions, we offer free shipping to certain countries or on orders over a certain amount.<\/p>\n<p data-start=\"1535\" data-end=\"1779\">For orders over \u20ac59, shipping is free, only within the mainland.<\/p>\n<p data-start=\"1535\" data-end=\"1779\">If the order must clear customs, any additional taxes, duties, or fees will be the customer&#039;s responsibility.&nbsp;<\/p>\n<p><strong data-start=\"1784\" data-end=\"1815\">6. Customs and local taxes<\/strong><br data-start=\"1815\" data-end=\"1818\">For international shipments, some countries may apply taxes or customs duties. These charges are the customer&#039;s responsibility and are not included in the product price or shipping costs.<\/p>\n<p data-start=\"1784\" data-end=\"2026\"><strong data-start=\"2031\" data-end=\"2059\">7. Problems with delivery<\/strong><\/p>\n<p>If your package is delayed or has any issues, you can contact us directly and we will help you resolve it as quickly as possible.<\/p>\n<p>If you have any questions or need assistance with your shipment, please feel free to contact us using our contact form or by email: &nbsp;<a href=\"mailto:info@rosanacl.com\">info@rosanacl.com<\/a><br data-start=\"2620\" data-end=\"2623\">Thank you for trusting us <strong data-start=\"2646\" data-end=\"2659\">Rosana CL<\/strong>.<\/p>\n<h4><b>NOTE: We inform our customers that, due to the holiday period of our supplier company, there may be delays in deliveries and stock availability during the month of August.<\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. A continuaci\u00f3n, te explicamos todo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2566","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Env\u00edo - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/en\/politica-de-envio\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Env\u00edo - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. 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