{"id":2006,"date":"2025-05-23T08:26:39","date_gmt":"2025-05-23T06:26:39","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2006"},"modified":"2025-12-14T22:28:46","modified_gmt":"2025-12-14T21:28:46","slug":"politica-de-devolucion","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/hr\/politica-de-devolucion\/","title":{"rendered":"Pravila povrata"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2006\" class=\"elementor elementor-2006\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pravila povrata<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ova pravila povrata zadnji su put a\u017eurirana 23. svibnja 2025. i primjenjuju se na sve kupnje obavljene putem na\u0161e web stranice: <a href=\"https:\/\/rosanacl.com\/hr\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>1. Pravo na odustajanje od ugovora<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Imate pravo odustati od kupnje u roku od 14 kalendarskih dana od primitka proizvoda, bez navo\u0111enja razloga. Da biste ostvarili ovo pravo, mo\u017eete nas kontaktirati koriste\u0107i podatke navedene na kraju ove politike.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>2. Uvjeti povrata<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Da bi povrat bio prihva\u0107en, proizvod mora biti u savr\u0161enom stanju, bez znakova kori\u0161tenja ili pranja, te mora sadr\u017eavati originalnu ambala\u017eu, neo\u0161te\u0107ene etikete i svu dodatnu opremu ili priru\u010dnike, ako je primjenjivo.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Povrat proizvoda koji ne ispunjavaju ove uvjete ili koji spadaju u sljede\u0107e kategorije ne\u0107e biti prihva\u0107en:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Donje rublje (tange, ga\u0107ice, bokserice, najlonke, steznici, kulote, bodiji ili drugi odjevni predmeti koji dolaze u dodir s intimnim podru\u010djima).<\/li>\n<li>Nezape\u010da\u0107eni higijenski ili zdravstveni proizvodi.<\/li>\n<li>Personalizirani, kvarljivi ili digitalni predmeti.<\/li>\n<li>Silikonski grudnjaci i grudnjaci bez le\u0111a.<\/li>\n<li>Proizvodi bez ambala\u017ee ili s o\u0161te\u0107enom kutijom.<\/li>\n<li>Rabljeni, o\u0161te\u0107eni, umrljani ili neozna\u010deni proizvodi.<\/li>\n<li>Zaka\u0161njela obavijest o zamjeni i povratu.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>Ako uvjeti nisu ispunjeni, kupac \u0107e biti obavije\u0161ten, a povrat \u0107e biti odbijen.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>3. Jesu li napravljene promjene?<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"157\" data-end=\"432\"><span style=\"font-size: 1rem;\">Da, prihva\u0107amo zamjenu proizvoda sve dok su u savr\u0161enom stanju, nekori\u0161teni i u originalnoj ambala\u017ei. Ako \u017eelite zamijeniti artikl za drugi (na primjer, druge veli\u010dine, boje ili modela), kontaktirajte nas kako bismo dogovorili zamjenu.<\/span><\/p>\n<p data-start=\"157\" data-end=\"432\">\n<\/p><p data-start=\"436\" data-end=\"601\"><span style=\"font-size: 1rem;\">Ako se zamjena ne mo\u017ee izvr\u0161iti izravno, uvijek mo\u017eete iskoristiti svoje pravo na odustanak od kupnje i zatra\u017eiti povrat novca u skladu s va\u017ee\u0107im propisima i kako je navedeno u to\u010dki 1. ove politike.<\/span><\/p>\n<p data-start=\"436\" data-end=\"601\">Zamjena proizvoda mogu\u0107a je do 3 dana od primitka.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>4. Postupak povrata<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Nakon \u0161to nas obavijestite o svojoj namjeri vra\u0107anja artikla, poslat \u0107emo vam upute za vra\u0107anje artikla.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Tro\u0161kove povratne dostave snosi kupac, kao i sve ostale povezane tro\u0161kove poput carina, osim ako je proizvod neispravan ili je nastao zbog na\u0161e pogre\u0161ke. U takvim slu\u010dajevima mi \u0107emo pokriti tro\u0161kove preuzimanja i povrata.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>5. Povrat novca<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Nakon \u0161to primimo i pregledamo vra\u0107eni proizvod, obradit \u0107emo povrat novca u roku od najvi\u0161e 14 kalendarskih dana. Povrat \u0107e biti izvr\u0161en istim na\u010dinom pla\u0107anja koji je kori\u0161ten za kupnju, osim ako nije druga\u010dije dogovoreno.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Ovisno o na\u010dinu pla\u0107anja, povrat novca bit \u0107e izvr\u0161en na sljede\u0107i na\u010din:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Bankovna kartica: uplata na povezani ra\u010dun.<\/li>\n<li>Bizum: uplata na povezani ra\u010dun.<\/li>\n<li>Transfer: povrat na ra\u010dun s kojeg je uplata izvr\u0161ena.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>6. Neispravni proizvodi ili gre\u0161ke u narud\u017ebi<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Ako proizvod stigne neispravan ili je do\u0161lo do gre\u0161ke u narud\u017ebi, molimo vas da nas kontaktirate \u0161to je prije mogu\u0107e. Pokrit \u0107emo sve tro\u0161kove dostave i dogovoriti povrat novca ili zamjenu za doti\u010dni proizvod.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>7. Pravila dostave<\/strong><\/p>\n<p>Tro\u0161kove dostave i carinjenja potrebnog za povrat snosi kupac.<\/p>\n<p data-start=\"92\" data-end=\"137\"><strong data-start=\"92\" data-end=\"137\">Preporuka prije narud\u017ebe<\/strong><\/p>\n<p data-start=\"139\" data-end=\"351\">Preporu\u010dujemo da pa\u017eljivo pregledate veli\u010dine prije dovr\u0161etka kupnje. Va\u017eno je uzeti svoje mjere i usporediti ih s na\u0161im vodi\u010dem za veli\u010dine ili kalkulatorom kako biste odabrali najprikladniju opciju.<\/p>\n<p data-start=\"353\" data-end=\"571\">Na taj na\u010din sura\u0111ujemo kako bismo izbjegli nepotrebne zamjene ili povrate, \u0161to ne samo da smanjuje tro\u0161kove dostave i povrata za kupca, ve\u0107 i poma\u017ee u smanjenju utjecaja na okoli\u0161.<\/p>\n<p><\/p>\n<p data-start=\"573\" data-end=\"615\">Hvala vam na razumijevanju i suradnji.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Za sve zahtjeve vezane uz povrat, molimo kontaktirajte nas:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Tvrtka: Pablo Angulo Maspons<\/li>\n<li>Stanovni\u0161tvo: Vinaroz, \u0160panjolska<\/li>\n<li>Telefon: 613395013<\/li>\n<li>Po\u0161ta: <a href=\"mailto:info@rosanacl.com\">info@rosanacl.com <\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2006","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Devoluci\u00f3n - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/hr\/politica-de-devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluci\u00f3n - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rosanacl.com\/hr\/politica-de-devolucion\/\" \/>\n<meta property=\"og:site_name\" content=\"Rosana CL\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-14T21:28:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Procijenjeno vrijeme \u010ditanja\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/\",\"url\":\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/\",\"name\":\"Pol\u00edtica de Devoluci\u00f3n - Rosana CL\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/#website\"},\"datePublished\":\"2025-05-23T06:26:39+00:00\",\"dateModified\":\"2025-12-14T21:28:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/#breadcrumb\"},\"inLanguage\":\"hr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de Devoluci\u00f3n\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/\",\"name\":\"Rosana CL\",\"description\":\"Somos tu interior\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"hr\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de Devoluci\u00f3n - Rosana CL","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/rosanacl.com\/hr\/politica-de-devolucion\/","og_locale":"hr_HR","og_type":"article","og_title":"Pol\u00edtica de Devoluci\u00f3n - Rosana CL","og_description":"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]","og_url":"https:\/\/rosanacl.com\/hr\/politica-de-devolucion\/","og_site_name":"Rosana CL","article_modified_time":"2025-12-14T21:28:46+00:00","twitter_card":"summary_large_image","twitter_misc":{"Procijenjeno vrijeme \u010ditanja":"3 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/rosanacl.com\/politica-de-devolucion\/","url":"https:\/\/rosanacl.com\/politica-de-devolucion\/","name":"Pol\u00edtica de Devoluci\u00f3n - Rosana CL","isPartOf":{"@id":"https:\/\/rosanacl.com\/ca\/#website"},"datePublished":"2025-05-23T06:26:39+00:00","dateModified":"2025-12-14T21:28:46+00:00","breadcrumb":{"@id":"https:\/\/rosanacl.com\/politica-de-devolucion\/#breadcrumb"},"inLanguage":"hr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/rosanacl.com\/politica-de-devolucion\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/rosanacl.com\/politica-de-devolucion\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/rosanacl.com\/ca\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de Devoluci\u00f3n"}]},{"@type":"WebSite","@id":"https:\/\/rosanacl.com\/ca\/#website","url":"https:\/\/rosanacl.com\/ca\/","name":"Rosana CL","description":"Mi smo tvoje unutarnje ja","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/rosanacl.com\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"hr"}]}},"_links":{"self":[{"href":"https:\/\/rosanacl.com\/hr\/wp-json\/wp\/v2\/pages\/2006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosanacl.com\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rosanacl.com\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rosanacl.com\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rosanacl.com\/hr\/wp-json\/wp\/v2\/comments?post=2006"}],"version-history":[{"count":5,"href":"https:\/\/rosanacl.com\/hr\/wp-json\/wp\/v2\/pages\/2006\/revisions"}],"predecessor-version":[{"id":4262,"href":"https:\/\/rosanacl.com\/hr\/wp-json\/wp\/v2\/pages\/2006\/revisions\/4262"}],"wp:attachment":[{"href":"https:\/\/rosanacl.com\/hr\/wp-json\/wp\/v2\/media?parent=2006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}