{"id":2006,"date":"2025-05-23T08:26:39","date_gmt":"2025-05-23T06:26:39","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2006"},"modified":"2025-12-14T22:28:46","modified_gmt":"2025-12-14T21:28:46","slug":"politica-de-devolucion","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/ro\/politica-de-devolucion\/","title":{"rendered":"POLITICA DE RETURNARE"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2006\" class=\"elementor elementor-2006\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">POLITICA DE RETURNARE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aceast\u0103 politic\u0103 de returnare a fost actualizat\u0103 ultima dat\u0103 la 23 mai 2025 \u0219i se aplic\u0103 tuturor achizi\u021biilor efectuate prin intermediul site-ului nostru web: <a href=\"https:\/\/rosanacl.com\/ro\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>1. Dreptul de retragere<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Ave\u021bi dreptul de a v\u0103 retrage din achizi\u021bie \u00een termen de 14 zile calendaristice de la primirea produsului, f\u0103r\u0103 a oferi nicio justificare. Pentru a exercita acest drept, ne pute\u021bi contacta folosind informa\u021biile furnizate la sf\u00e2r\u0219itul acestei politici.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>2. Condi\u021bii de returnare<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Pentru ca un retur s\u0103 fie acceptat, produsul trebuie s\u0103 fie \u00een stare perfect\u0103, f\u0103r\u0103 semne de utilizare sau sp\u0103lare \u0219i trebuie s\u0103 includ\u0103 ambalajul original, etichetele intacte \u0219i toate accesoriile sau manualele, dac\u0103 este cazul.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Nu se accept\u0103 retururi de produse care nu \u00eendeplinesc aceste condi\u021bii sau care se \u00eencadreaz\u0103 \u00een urm\u0103toarele categorii:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Lenjerie intim\u0103 (tanga, chilo\u021bi, boxeri, dresuri, br\u00e2uri, pantaloni culotte, body-uri sau alte articole vestimentare care intr\u0103 \u00een contact cu zonele intime).<\/li>\n<li>Produse de igien\u0103 sau de s\u0103n\u0103tate nesigilate.<\/li>\n<li>Articole personalizate, perisabile sau digitale.<\/li>\n<li>Sutiene din silicon \u0219i sutiene f\u0103r\u0103 spate.<\/li>\n<li>Produse f\u0103r\u0103 ambalaj sau cu cutia spart\u0103.<\/li>\n<li>Produse folosite, deteriorate, p\u0103tate sau neetichetate.<\/li>\n<li>Notificare de schimb \u0219i returnare cu \u00eent\u00e2rziere.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>Dac\u0103 cerin\u021bele nu sunt \u00eendeplinite, clientul va fi notificat, iar returul va fi respins.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>3. Se fac modific\u0103ri?<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"157\" data-end=\"432\"><span style=\"font-size: 1rem;\">Da, accept\u0103m schimburi de produse at\u00e2ta timp c\u00e2t acestea sunt \u00een stare perfect\u0103, neutilizate \u0219i \u00een ambalajul original. Dac\u0103 dori\u021bi s\u0103 schimba\u021bi un articol cu altul (de exemplu, o m\u0103rime, culoare sau model diferit), v\u0103 rug\u0103m s\u0103 ne contacta\u021bi pentru a aranja schimbul.<\/span><\/p>\n<p data-start=\"157\" data-end=\"432\">\n<\/p><p data-start=\"436\" data-end=\"601\"><span style=\"font-size: 1rem;\">Dac\u0103 schimbul nu se poate face direct, v\u0103 pute\u021bi exercita oric\u00e2nd dreptul de retragere \u0219i pute\u021bi solicita o rambursare \u00een conformitate cu reglement\u0103rile \u00een vigoare \u0219i a\u0219a cum este indicat la punctul 1 al prezentei politici.<\/span><\/p>\n<p data-start=\"436\" data-end=\"601\">Schimburile de produse se pot face \u00een termen de 3 zile de la primire.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>4. Procesul de returnare<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Dup\u0103 ce ne anun\u021ba\u021bi despre inten\u021bia dumneavoastr\u0103 de a returna un articol, v\u0103 vom trimite instruc\u021biuni pentru returnarea acestuia.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Costurile de transport pentru returnare vor fi suportate de c\u0103tre client, precum \u0219i orice alte taxe aferente, cum ar fi taxele vamale, cu excep\u021bia cazului \u00een care produsul este defect sau se datoreaz\u0103 unei erori din partea noastr\u0103. \u00cen astfel de cazuri, vom acoperi costurile de colectare \u0219i returnare.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>5. Rambursare<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Dup\u0103 primirea \u0219i inspectarea produsului returnat, vom procesa rambursarea \u00een termen de maximum 14 zile calendaristice. Rambursarea va fi emis\u0103 folosind aceea\u0219i metod\u0103 de plat\u0103 utilizat\u0103 pentru achizi\u021bie, cu excep\u021bia cazului \u00een care se convine altfel.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>\u00cen func\u021bie de metoda de plat\u0103, rambursarea se va face dup\u0103 cum urmeaz\u0103:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Card bancar: credit \u00een contul conectat.<\/li>\n<li>Bizum: depunere \u00een contul asociat.<\/li>\n<li>Transfer: rambursare \u00een contul din care s-a efectuat plata.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>6. Produse defecte sau erori \u00een comand\u0103<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Dac\u0103 produsul ajunge defect sau a ap\u0103rut o eroare \u00een comand\u0103, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi c\u00e2t mai cur\u00e2nd posibil. Vom acoperi toate costurile de livrare \u0219i vom aranja o rambursare sau \u00eenlocuire pentru produsul afectat.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>7. Politica de livrare<\/strong><\/p>\n<p>Costurile de transport \u0219i v\u0103muire necesare pentru returnare vor fi suportate de c\u0103tre client.<\/p>\n<p data-start=\"92\" data-end=\"137\"><strong data-start=\"92\" data-end=\"137\">Recomandare \u00eenainte de a plasa comanda<\/strong><\/p>\n<p data-start=\"139\" data-end=\"351\">V\u0103 recomand\u0103m s\u0103 verifica\u021bi cu aten\u021bie m\u0103rimile \u00eenainte de a finaliza achizi\u021bia. Este important s\u0103 v\u0103 lua\u021bi m\u0103sur\u0103torile \u0219i s\u0103 le compara\u021bi cu ghidul nostru de m\u0103rimi sau cu calculatorul pentru a v\u0103 asigura c\u0103 selecta\u021bi cea mai potrivit\u0103 op\u021biune.<\/p>\n<p data-start=\"353\" data-end=\"571\">\u00cen acest fel, colabor\u0103m pentru a evita schimburile sau retururile inutile, ceea ce nu numai c\u0103 reduce costurile de livrare \u0219i returnare pentru client, dar ajut\u0103 \u0219i la minimizarea impactului asupra mediului.<\/p>\n<p><\/p>\n<p data-start=\"573\" data-end=\"615\">V\u0103 mul\u021bumim pentru \u00een\u021belegere \u0219i cooperare.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Pentru orice solicit\u0103ri legate de returnare, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Companie: Pablo Angulo Maspons<\/li>\n<li>Popula\u021bie: Vinaroz, Spania<\/li>\n<li>Telefon: 613395013<\/li>\n<li>Po\u0219t\u0103: <a href=\"mailto:info@rosanacl.com\">info@rosanacl.com <\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2006","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Devoluci\u00f3n - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/ro\/politica-de-devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluci\u00f3n - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. 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