{"id":2566,"date":"2025-07-01T12:13:48","date_gmt":"2025-07-01T10:13:48","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2566"},"modified":"2025-12-14T20:43:04","modified_gmt":"2025-12-14T19:43:04","slug":"politica-de-envio","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/ro\/politica-de-envio\/","title":{"rendered":"Politica de livrare"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2566\" class=\"elementor elementor-2566\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica de livrare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aceast\u0103 politic\u0103 de livrare a fost actualizat\u0103 ultima dat\u0103 la 01.07.2025 \u0219i se aplic\u0103 tuturor achizi\u021biilor efectuate prin intermediul site-ului nostru web: <a href=\"https:\/\/rosanacl.com\/ro\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"261\" data-end=\"494\">\u00cen <strong data-start=\"264\" data-end=\"277\">Rosana CL<\/strong> Ne angaj\u0103m s\u0103 v\u0103 asigur\u0103m c\u0103 experien\u021ba de cump\u0103r\u0103turi este sigur\u0103, clar\u0103 \u0219i satisf\u0103c\u0103toare din momentul \u00een care primi\u021bi comanda. Mai jos, v\u0103 explic\u0103m tot ce trebuie s\u0103 \u0219ti\u021bi despre serviciile noastre de livrare:<\/p>\n<p data-start=\"105\" data-end=\"384\"><strong data-start=\"105\" data-end=\"131\">1. Livrare \u00een \u00eentreaga lume<\/strong><br data-start=\"131\" data-end=\"134\">Livr\u0103m interna\u021bional c\u0103tre aproape orice \u021bar\u0103. Indiferent unde v\u0103 afla\u021bi, pute\u021bi plasa comanda cu \u00eencredere deplin\u0103. Colabor\u0103m cu furnizori de logistic\u0103 de \u00eencredere pentru a ne asigura c\u0103 produsele dumneavoastr\u0103 ajung la timp.<\/p>\n<p>La Rosana Cl, gestion\u0103m fiecare comand\u0103 cu grij\u0103 \u0219i profesionalism. De aceea, colabor\u0103m cu MBE (Mail Boxes Etc.), o companie de logistic\u0103 cu 2.800 de centre \u00een 52 de \u021b\u0103ri, ceea ce ne permite s\u0103 oferim transporturi sigure \u0219i eficiente at\u00e2t la nivel na\u021bional, c\u00e2t \u0219i interna\u021bional. Comenzile sunt livrate de transportatori de renume, cum ar fi:<\/p>\n<ul>\n<li>UPS<\/li>\n<li>SEUR<\/li>\n<li>TNT<\/li>\n<li>FEDEX<\/li>\n<li>CORREOS EXPRESS<\/li>\n<li>Etc\u2026<\/li>\n<\/ul>\n<p>Toate produsele noastre vor ajunge \u00een siguran\u021b\u0103 \u0219i rapid. Acest lucru asigur\u0103 un proces de livrare atent \u0219i eficient, conceput pentru a oferi cea mai bun\u0103 experien\u021b\u0103 posibil\u0103 clien\u021bilor no\u0219tri.<\/p>\n<p data-start=\"105\" data-end=\"384\"><strong data-start=\"389\" data-end=\"417\">2. Procesarea comenzilor<\/strong><\/p>\n<p>Toate comenzile sunt procesate odat\u0103 ce plata este confirmat\u0103.<br data-start=\"520\" data-end=\"523\"><strong data-start=\"523\" data-end=\"643\">Dac\u0103 comanda este plasat\u0103 diminea\u021ba, va fi expediat\u0103 dup\u0103-amiaza. Dac\u0103 este plasat\u0103 dup\u0103-amiaza, va fi expediat\u0103 a doua zi.<\/strong><br data-start=\"643\" data-end=\"646\">\u00cen timpul promo\u021biilor, reducerilor sau altor evenimente speciale, timpii de procesare pot fi pu\u021bin mai lungi, dar v\u0103 vom \u021bine mereu la curent.<\/p>\n<p data-start=\"809\" data-end=\"1090\"><strong data-start=\"809\" data-end=\"845\">3. Num\u0103r de urm\u0103rire<\/strong><br data-start=\"845\" data-end=\"848\">Dup\u0103 ce comanda a fost expediat\u0103, v\u0103 vom trimite un num\u0103r de urm\u0103rire prin e-mail sau prin canalul de comunicare pe care l-a\u021bi folosit la achizi\u021bie.<br data-start=\"1014\" data-end=\"1017\">Pute\u021bi urm\u0103ri starea expedierii dvs. \u00een orice moment p\u00e2n\u0103 la primirea acesteia.<\/p>\n<p data-start=\"809\" data-end=\"1090\"><strong data-start=\"1095\" data-end=\"1127\">4. Timpii de livrare estima\u021bi<\/strong><\/p>\n<p data-start=\"1095\" data-end=\"1291\">Timpii de livrare pot varia \u00een func\u021bie de \u021bara de destina\u021bie, metoda de livrare selectat\u0103 \u0219i al\u021bi factori externi (vreme, vam\u0103 etc.). Pentru referin\u021b\u0103:<\/p>\n<ul data-start=\"1293\" data-end=\"1530\">\n<li data-start=\"1293\" data-end=\"1342\">\n<p data-start=\"1295\" data-end=\"1342\">Livrare intern\u0103: <strong data-start=\"1314\" data-end=\"1340\">24 p\u00e2n\u0103 la 48 de ore de lucru.<\/strong><\/p>\n<\/li>\n<li data-start=\"1343\" data-end=\"1434\">\n<p data-start=\"1345\" data-end=\"1434\">Livrare interna\u021bional\u0103 \u00een Europa: <strong data-start=\"1386\" data-end=\"1408\">4 p\u00e2n\u0103 la 6 zile lucr\u0103toare<\/strong>, pe uscat sau pe calea aerului.<\/p>\n<\/li>\n<li data-start=\"1435\" data-end=\"1530\">\n<p data-start=\"1437\" data-end=\"1530\">Livrare interna\u021bional\u0103 \u00een afara Europei (restul lumii): <strong data-start=\"1495\" data-end=\"1518\">8 p\u00e2n\u0103 la 10 zile lucr\u0103toare<\/strong>, c\u0103i respiratorii.<\/p>\n<\/li>\n<\/ul>\n<p>Serviciul de livrare include dou\u0103 \u00eencerc\u0103ri de livrare pe parcursul zilei sau \u00een ziua urm\u0103toare. Dac\u0103 livrarea nu poate fi efectuat\u0103 din cauza informa\u021biilor lips\u0103 sau incorecte sau din cauza absen\u021bei destinatarului, se va efectua o a treia livrare la un punct de colectare din apropiere.<\/p>\n<p>Dac\u0103 clientul nu ridic\u0103 produsul \u00een termen de 10 zile, coletul va fi returnat la depozitul cu care colabor\u0103m de la Rosana CL, care va deduce costurile de transport \u0219i returnare aferente.&nbsp;<\/p>\n<p data-start=\"1437\" data-end=\"1530\"><strong>5. Costuri de livrare<\/strong><\/p>\n<p data-start=\"1535\" data-end=\"1779\">Costurile de livrare sunt calculate la finalizarea comenzii \u00een func\u021bie de adresa de livrare \u0219i greutatea coletului. \u00cen ocazii speciale, oferim livrare gratuit\u0103 \u00een anumite \u021b\u0103ri sau pentru comenzi care dep\u0103\u0219esc o anumit\u0103 sum\u0103.<\/p>\n<p data-start=\"1535\" data-end=\"1779\">Pentru comenzile de peste 59 \u20ac, livrarea este gratuit\u0103, doar \u00een continent.<\/p>\n<p data-start=\"1535\" data-end=\"1779\">Dac\u0103 comanda trebuie s\u0103 treac\u0103 de vam\u0103, orice taxe, comisioane sau alte taxe vor fi responsabilitatea clientului.&nbsp;<\/p>\n<p><strong data-start=\"1784\" data-end=\"1815\">6. Taxe vamale \u0219i locale<\/strong><br data-start=\"1815\" data-end=\"1818\">Pentru livr\u0103rile interna\u021bionale, unele \u021b\u0103ri pot aplica taxe sau impozite vamale. Aceste taxe sunt responsabilitatea clientului \u0219i nu sunt incluse \u00een pre\u021bul produsului sau \u00een costurile de livrare.<\/p>\n<p data-start=\"1784\" data-end=\"2026\"><strong data-start=\"2031\" data-end=\"2059\">7. Probleme cu livrarea<\/strong><\/p>\n<p>Dac\u0103 pachetul dumneavoastr\u0103 este \u00eent\u00e2rziat sau are probleme, ne pute\u021bi contacta direct \u0219i v\u0103 vom ajuta s\u0103 le rezolva\u021bi c\u00e2t mai repede posibil.<\/p>\n<p>Dac\u0103 ave\u021bi \u00eentreb\u0103ri sau ave\u021bi nevoie de asisten\u021b\u0103 cu livrarea, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi folosind formularul nostru de contact sau prin e-mail: &nbsp;<a href=\"mailto:info@rosanacl.com\">info@rosanacl.com<\/a><br data-start=\"2620\" data-end=\"2623\">V\u0103 mul\u021bumim c\u0103 ave\u021bi \u00eencredere \u00een noi <strong data-start=\"2646\" data-end=\"2659\">Rosana CL<\/strong>.<\/p>\n<h4><b>NOT\u0102: Inform\u0103m clien\u021bii no\u0219tri c\u0103, din cauza perioadei de s\u0103rb\u0103tori a companiei noastre furnizoare, pot exista \u00eent\u00e2rzieri \u00een livr\u0103ri \u0219i disponibilitatea stocului \u00een luna august.<\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. A continuaci\u00f3n, te explicamos todo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2566","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Env\u00edo - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/ro\/politica-de-envio\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Env\u00edo - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. A continuaci\u00f3n, te explicamos todo [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rosanacl.com\/ro\/politica-de-envio\/\" \/>\n<meta property=\"og:site_name\" content=\"Rosana CL\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-14T19:43:04+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/\",\"url\":\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/\",\"name\":\"Pol\u00edtica de Env\u00edo - Rosana CL\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/#website\"},\"datePublished\":\"2025-07-01T10:13:48+00:00\",\"dateModified\":\"2025-12-14T19:43:04+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/#breadcrumb\"},\"inLanguage\":\"ro-RO\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de Env\u00edo\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/\",\"name\":\"Rosana CL\",\"description\":\"Somos tu interior\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ro-RO\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de Env\u00edo - Rosana CL","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/rosanacl.com\/ro\/politica-de-envio\/","og_locale":"ro_RO","og_type":"article","og_title":"Pol\u00edtica de Env\u00edo - Rosana CL","og_description":"Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. A continuaci\u00f3n, te explicamos todo [&hellip;]","og_url":"https:\/\/rosanacl.com\/ro\/politica-de-envio\/","og_site_name":"Rosana CL","article_modified_time":"2025-12-14T19:43:04+00:00","twitter_card":"summary_large_image","twitter_misc":{"Timp estimat pentru citire":"4 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/rosanacl.com\/uk\/politica-de-envio\/","url":"https:\/\/rosanacl.com\/uk\/politica-de-envio\/","name":"Pol\u00edtica de Env\u00edo - Rosana CL","isPartOf":{"@id":"https:\/\/rosanacl.com\/ca\/#website"},"datePublished":"2025-07-01T10:13:48+00:00","dateModified":"2025-12-14T19:43:04+00:00","breadcrumb":{"@id":"https:\/\/rosanacl.com\/uk\/politica-de-envio\/#breadcrumb"},"inLanguage":"ro-RO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/rosanacl.com\/uk\/politica-de-envio\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/rosanacl.com\/uk\/politica-de-envio\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/rosanacl.com\/ca\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de Env\u00edo"}]},{"@type":"WebSite","@id":"https:\/\/rosanacl.com\/ca\/#website","url":"https:\/\/rosanacl.com\/ca\/","name":"Rosana CL","description":"Suntem sinele t\u0103u interior","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/rosanacl.com\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ro-RO"}]}},"_links":{"self":[{"href":"https:\/\/rosanacl.com\/ro\/wp-json\/wp\/v2\/pages\/2566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosanacl.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rosanacl.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rosanacl.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rosanacl.com\/ro\/wp-json\/wp\/v2\/comments?post=2566"}],"version-history":[{"count":6,"href":"https:\/\/rosanacl.com\/ro\/wp-json\/wp\/v2\/pages\/2566\/revisions"}],"predecessor-version":[{"id":4647,"href":"https:\/\/rosanacl.com\/ro\/wp-json\/wp\/v2\/pages\/2566\/revisions\/4647"}],"wp:attachment":[{"href":"https:\/\/rosanacl.com\/ro\/wp-json\/wp\/v2\/media?parent=2566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}