{"id":2006,"date":"2025-05-23T08:26:39","date_gmt":"2025-05-23T06:26:39","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2006"},"modified":"2025-12-14T22:28:46","modified_gmt":"2025-12-14T21:28:46","slug":"politica-de-devolucion","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/sk\/politica-de-devolucion\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2006\" class=\"elementor elementor-2006\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Z\u00e1sady vr\u00e1tenia tovaru<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tieto z\u00e1sady vr\u00e1tenia tovaru boli naposledy aktualizovan\u00e9 23. m\u00e1ja 2025 a vz\u0165ahuj\u00fa sa na v\u0161etky n\u00e1kupy uskuto\u010dnen\u00e9 prostredn\u00edctvom na\u0161ej webovej str\u00e1nky: <a href=\"https:\/\/rosanacl.com\/sk\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>1. Pr\u00e1vo na odst\u00fapenie od zmluvy<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>M\u00e1te pr\u00e1vo odst\u00fapi\u0165 od k\u00fapy do 14 kalend\u00e1rnych dn\u00ed od doru\u010denia produktu bez udania d\u00f4vodu. Ak chcete toto pr\u00e1vo uplatni\u0165, m\u00f4\u017eete n\u00e1s kontaktova\u0165 pomocou inform\u00e1ci\u00ed uveden\u00fdch na konci t\u00fdchto z\u00e1sad.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>2. Podmienky vr\u00e1tenia<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Aby bolo vr\u00e1tenie akceptovan\u00e9, produkt mus\u00ed by\u0165 v perfektnom stave, bez zn\u00e1mok pou\u017e\u00edvania alebo prania a mus\u00ed obsahova\u0165 origin\u00e1lne balenie, neporu\u0161en\u00e9 \u0161t\u00edtky a v\u0161etko pr\u00edslu\u0161enstvo alebo n\u00e1vody, ak s\u00fa k dispoz\u00edcii.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Vr\u00e1tenie produktov, ktor\u00e9 nesp\u013a\u0148aj\u00fa tieto podmienky alebo patria do nasleduj\u00facich kateg\u00f3ri\u00ed, nebude akceptovan\u00e9:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Spodn\u00e1 bielize\u0148 (tang\u00e1, nohavi\u010dky, boxerky, pan\u010duchy, podv\u00e4zkov\u00e9 nohavice, culottes, body alebo in\u00e9 odevy, ktor\u00e9 prich\u00e1dzaj\u00fa do kontaktu s int\u00edmnymi oblas\u0165ami).<\/li>\n<li>Nezape\u010daten\u00e9 hygienick\u00e9 alebo zdravotn\u00e9 v\u00fdrobky.<\/li>\n<li>Personalizovan\u00e9, r\u00fdchlo sa kaziace alebo digit\u00e1lne polo\u017eky.<\/li>\n<li>Silik\u00f3nov\u00e9 podprsenky a podprsenky s otvoren\u00fdm chrbtom.<\/li>\n<li>V\u00fdrobky bez obalu alebo s po\u0161kodenou krabicou.<\/li>\n<li>Pou\u017eit\u00e9, po\u0161koden\u00e9, zafarben\u00e9 alebo neozna\u010den\u00e9 v\u00fdrobky.<\/li>\n<li>Ozn\u00e1menie o oneskorenej v\u00fdmene a vr\u00e1ten\u00ed tovaru.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>Ak po\u017eiadavky nie s\u00fa splnen\u00e9, z\u00e1kazn\u00edk bude o tom informovan\u00fd a vr\u00e1tenie tovaru bude zamietnut\u00e9.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>3. S\u00fa vykonan\u00e9 zmeny?<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"157\" data-end=\"432\"><span style=\"font-size: 1rem;\">\u00c1no, akceptujeme v\u00fdmenu produktov, pokia\u013e s\u00fa v perfektnom stave, nepou\u017eit\u00e9 a v origin\u00e1lnom balen\u00ed. Ak si \u017eel\u00e1te vymeni\u0165 tovar za in\u00fd (napr\u00edklad inej ve\u013ekosti, farby alebo modelu), kontaktujte n\u00e1s, pros\u00edm, aby sme dohodli v\u00fdmenu.<\/span><\/p>\n<p data-start=\"157\" data-end=\"432\">\n<\/p><p data-start=\"436\" data-end=\"601\"><span style=\"font-size: 1rem;\">Ak v\u00fdmenu nie je mo\u017en\u00e9 vykona\u0165 priamo, m\u00f4\u017eete v\u017edy uplatni\u0165 svoje pr\u00e1vo na odst\u00fapenie od zmluvy a po\u017eiada\u0165 o vr\u00e1tenie pe\u0148az\u00ed v s\u00falade s platn\u00fdmi predpismi a pod\u013ea bodu 1 t\u00fdchto z\u00e1sad.<\/span><\/p>\n<p data-start=\"436\" data-end=\"601\">V\u00fdmena tovaru je mo\u017en\u00e1 do 3 dn\u00ed od jeho doru\u010denia.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>4. Proces vr\u00e1tenia<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Ke\u010f n\u00e1s budete informova\u0165 o svojom z\u00e1mere vr\u00e1ti\u0165 tovar, za\u0161leme v\u00e1m pokyny na jeho vr\u00e1tenie.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>N\u00e1klady na spiato\u010dn\u00fa prepravu hrad\u00ed z\u00e1kazn\u00edk, rovnako ako v\u0161etky ostatn\u00e9 s\u00favisiace poplatky, ako napr\u00edklad clo, pokia\u013e nie je produkt chybn\u00fd alebo sp\u00f4soben\u00fd chybou na na\u0161ej strane. V tak\u00fdchto pr\u00edpadoch uhrad\u00edme n\u00e1klady na vyzdvihnutie a vr\u00e1tenie.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>5. Vr\u00e1tenie pe\u0148az\u00ed<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Po prijat\u00ed a kontrole vr\u00e1ten\u00e9ho produktu spracujeme vr\u00e1tenie pe\u0148az\u00ed najnesk\u00f4r do 14 kalend\u00e1rnych dn\u00ed. Vr\u00e1tenie pe\u0148az\u00ed bude vykonan\u00e9 rovnak\u00fdm sp\u00f4sobom platby, ak\u00fd bol pou\u017eit\u00fd pri n\u00e1kupe, pokia\u013e nie je dohodnut\u00e9 inak.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>V z\u00e1vislosti od sp\u00f4sobu platby bude vr\u00e1tenie pe\u0148az\u00ed vykonan\u00e9 nasledovne:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Bankov\u00e1 karta: prip\u00edsanie pe\u0148az\u00ed na prepojen\u00fd \u00fa\u010det.<\/li>\n<li>Bizum: vklad na priraden\u00fd \u00fa\u010det.<\/li>\n<li>Prevod: vr\u00e1tenie pe\u0148az\u00ed na \u00fa\u010det, z ktor\u00e9ho bola platba vykonan\u00e1.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p><strong>6. Chybn\u00e9 produkty alebo chyby v objedn\u00e1vke<\/strong><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Ak v\u00e1m produkt doraz\u00ed chybn\u00fd alebo sa v objedn\u00e1vke vyskytne chyba, kontaktujte n\u00e1s \u010do najsk\u00f4r. Uhrad\u00edme v\u0161etky n\u00e1klady na dopravu a zabezpe\u010d\u00edme vr\u00e1tenie pe\u0148az\u00ed alebo v\u00fdmenu po\u0161koden\u00e9ho produktu.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p><strong>7. Z\u00e1sady prepravy<\/strong><\/p>\n<p>N\u00e1klady na dopravu a coln\u00e9 odbavenie potrebn\u00e9 na vr\u00e1tenie tovaru hrad\u00ed z\u00e1kazn\u00edk.<\/p>\n<p data-start=\"92\" data-end=\"137\"><strong data-start=\"92\" data-end=\"137\">Odpor\u00fa\u010danie pred zadan\u00edm objedn\u00e1vky<\/strong><\/p>\n<p data-start=\"139\" data-end=\"351\">Pred dokon\u010den\u00edm n\u00e1kupu odpor\u00fa\u010dame d\u00f4kladne si skontrolova\u0165 ve\u013ekosti. Je d\u00f4le\u017eit\u00e9, aby ste si zmerali miery a porovnali ich s na\u0161\u00edm sprievodcom ve\u013ekos\u0165ami alebo kalkula\u010dkou, aby ste si vybrali najvhodnej\u0161iu mo\u017enos\u0165.<\/p>\n<p data-start=\"353\" data-end=\"571\">Takto spolupracujeme, aby sme predi\u0161li zbyto\u010dn\u00fdm v\u00fdmen\u00e1m alebo vr\u00e1teniu tovaru, \u010do nielen\u017ee zni\u017euje n\u00e1klady na dopravu a vr\u00e1tenie pre z\u00e1kazn\u00edka, ale tie\u017e pom\u00e1ha minimalizova\u0165 vplyv na \u017eivotn\u00e9 prostredie.<\/p>\n<p><\/p>\n<p data-start=\"573\" data-end=\"615\">\u010eakujeme za pochopenie a spolupr\u00e1cu.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>V pr\u00edpade ak\u00fdchko\u013evek po\u017eiadaviek t\u00fdkaj\u00facich sa vr\u00e1tenia tovaru n\u00e1s pros\u00edm kontaktujte:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Spolo\u010dnos\u0165: Pablo Angulo Maspons<\/li>\n<li>Po\u010det obyvate\u013eov: Vinaroz, \u0160panielsko<\/li>\n<li>Telef\u00f3n: 613395013<\/li>\n<li>Po\u0161ta: <a href=\"mailto:info@rosanacl.com\">info@rosanacl.com <\/a><\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2006","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Devoluci\u00f3n - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/sk\/politica-de-devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Devoluci\u00f3n - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rosanacl.com\/sk\/politica-de-devolucion\/\" \/>\n<meta property=\"og:site_name\" content=\"Rosana CL\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-14T21:28:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 min\u00faty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/\",\"url\":\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/\",\"name\":\"Pol\u00edtica de Devoluci\u00f3n - Rosana CL\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/#website\"},\"datePublished\":\"2025-05-23T06:26:39+00:00\",\"dateModified\":\"2025-12-14T21:28:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/#breadcrumb\"},\"inLanguage\":\"sk-SK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/politica-de-devolucion\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de Devoluci\u00f3n\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/\",\"name\":\"Rosana CL\",\"description\":\"Somos tu interior\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sk-SK\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de Devoluci\u00f3n - Rosana CL","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/rosanacl.com\/sk\/politica-de-devolucion\/","og_locale":"sk_SK","og_type":"article","og_title":"Pol\u00edtica de Devoluci\u00f3n - Rosana CL","og_description":"Esta pol\u00edtica de devoluciones fue actualizada por \u00faltima vez el 23\/05\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ 1. Derecho de desistimiento Tienes derecho a desistir de tu compra dentro de un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de justificaci\u00f3n. Para ejercer [&hellip;]","og_url":"https:\/\/rosanacl.com\/sk\/politica-de-devolucion\/","og_site_name":"Rosana CL","article_modified_time":"2025-12-14T21:28:46+00:00","twitter_card":"summary_large_image","twitter_misc":{"Predpokladan\u00fd \u010das \u010d\u00edtania":"3 min\u00faty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/rosanacl.com\/politica-de-devolucion\/","url":"https:\/\/rosanacl.com\/politica-de-devolucion\/","name":"Pol\u00edtica de Devoluci\u00f3n - Rosana CL","isPartOf":{"@id":"https:\/\/rosanacl.com\/ca\/#website"},"datePublished":"2025-05-23T06:26:39+00:00","dateModified":"2025-12-14T21:28:46+00:00","breadcrumb":{"@id":"https:\/\/rosanacl.com\/politica-de-devolucion\/#breadcrumb"},"inLanguage":"sk-SK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/rosanacl.com\/politica-de-devolucion\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/rosanacl.com\/politica-de-devolucion\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/rosanacl.com\/ca\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de Devoluci\u00f3n"}]},{"@type":"WebSite","@id":"https:\/\/rosanacl.com\/ca\/#website","url":"https:\/\/rosanacl.com\/ca\/","name":"Rosana CL","description":"Sme tvoje vn\u00fatorn\u00e9 ja","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/rosanacl.com\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sk-SK"}]}},"_links":{"self":[{"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/pages\/2006","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/comments?post=2006"}],"version-history":[{"count":5,"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/pages\/2006\/revisions"}],"predecessor-version":[{"id":4262,"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/pages\/2006\/revisions\/4262"}],"wp:attachment":[{"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/media?parent=2006"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}