{"id":2566,"date":"2025-07-01T12:13:48","date_gmt":"2025-07-01T10:13:48","guid":{"rendered":"https:\/\/rosanacl.com\/?page_id=2566"},"modified":"2025-12-14T20:43:04","modified_gmt":"2025-12-14T19:43:04","slug":"politica-de-envio","status":"publish","type":"page","link":"https:\/\/rosanacl.com\/sk\/politica-de-envio\/","title":{"rendered":"Z\u00e1sady prepravy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2566\" class=\"elementor elementor-2566\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0b207 e-flex e-con-boxed e-con e-parent\" data-id=\"7a0b207\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2fcf4bc e-con-full e-flex e-con e-child\" data-id=\"2fcf4bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b990 elementor-widget elementor-widget-heading\" data-id=\"d10b990\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Z\u00e1sady prepravy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eca30f2 e-flex e-con-boxed e-con e-parent\" data-id=\"eca30f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8328658 elementor-widget elementor-widget-text-editor\" data-id=\"8328658\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tieto prepravn\u00e9 podmienky boli naposledy aktualizovan\u00e9 01.07.2025 a vz\u0165ahuj\u00fa sa na v\u0161etky n\u00e1kupy uskuto\u010dnen\u00e9 prostredn\u00edctvom na\u0161ej webovej str\u00e1nky: <a href=\"https:\/\/rosanacl.com\/sk\/\">https:\/\/rosanacl.com\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p data-start=\"261\" data-end=\"494\">V <strong data-start=\"264\" data-end=\"277\">Rosana CL<\/strong> Zaviazali sme sa zabezpe\u010di\u0165, aby bol v\u00e1\u0161 n\u00e1kupn\u00fd z\u00e1\u017eitok bezpe\u010dn\u00fd, preh\u013eadn\u00fd a uspokojiv\u00fd od okamihu, ke\u010f dostanete svoju objedn\u00e1vku. Ni\u017e\u0161ie vysvet\u013eujeme v\u0161etko, \u010do potrebujete vedie\u0165 o na\u0161ej doprave:<\/p>\n<p data-start=\"105\" data-end=\"384\"><strong data-start=\"105\" data-end=\"131\">1. Doprava po celom svete<\/strong><br data-start=\"131\" data-end=\"134\">Dod\u00e1vame medzin\u00e1rodne prakticky do ka\u017edej krajiny. Bez oh\u013eadu na to, kde sa nach\u00e1dzate, m\u00f4\u017eete si objedna\u0165 s \u00faplnou d\u00f4verou. Spolupracujeme so spo\u013eahliv\u00fdmi logistick\u00fdmi spolo\u010dnos\u0165ami, aby sme zabezpe\u010dili v\u010dasn\u00fd pr\u00edchod va\u0161ich produktov.<\/p>\n<p>V Rosana Cl rie\u0161ime ka\u017ed\u00fa objedn\u00e1vku s opatrnos\u0165ou a profesionalitou. Preto spolupracujeme s MBE (Mail Boxes Etc.), logistickou spolo\u010dnos\u0165ou s 2 800 centrami v 52 krajin\u00e1ch, \u010do n\u00e1m umo\u017e\u0148uje pon\u00faka\u0165 bezpe\u010dn\u00fa a efekt\u00edvnu prepravu v r\u00e1mci krajiny aj medzin\u00e1rodne. Objedn\u00e1vky doru\u010duj\u00fa renomovan\u00ed dopravcovia, ako napr\u00edklad:<\/p>\n<ul>\n<li>UPS<\/li>\n<li>SEUR<\/li>\n<li>TNT<\/li>\n<li>FEDEX<\/li>\n<li>CORREOS EXPRESS<\/li>\n<li>At\u010f\u2026<\/li>\n<\/ul>\n<p>V\u0161etky na\u0161e produkty dorazia bezpe\u010dne a r\u00fdchlo. To zaru\u010duje starostliv\u00fd a efekt\u00edvny proces prepravy, ktor\u00fd je navrhnut\u00fd tak, aby na\u0161im z\u00e1kazn\u00edkom poskytol \u010do najlep\u0161\u00ed z\u00e1\u017eitok.<\/p>\n<p data-start=\"105\" data-end=\"384\"><strong data-start=\"389\" data-end=\"417\">2. Spracovanie objedn\u00e1vky<\/strong><\/p>\n<p>V\u0161etky objedn\u00e1vky s\u00fa spracovan\u00e9 po potvrden\u00ed platby.<br data-start=\"520\" data-end=\"523\"><strong data-start=\"523\" data-end=\"643\">Ak je objedn\u00e1vka zadan\u00e1 r\u00e1no, bude odoslan\u00e1 popoludn\u00ed. Ak je zadan\u00e1 popoludn\u00ed, bude odoslan\u00e1 nasleduj\u00faci de\u0148.<\/strong><br data-start=\"643\" data-end=\"646\">Po\u010das propaga\u010dn\u00fdch akci\u00ed, v\u00fdpredajov alebo in\u00fdch \u0161peci\u00e1lnych udalost\u00ed sa m\u00f4\u017ee doba spracovania mierne pred\u013a\u017ei\u0165, ale v\u017edy v\u00e1s budeme informova\u0165.<\/p>\n<p data-start=\"809\" data-end=\"1090\"><strong data-start=\"809\" data-end=\"845\">3. Sledovacie \u010d\u00edslo<\/strong><br data-start=\"845\" data-end=\"848\">Po odoslan\u00ed va\u0161ej objedn\u00e1vky v\u00e1m za\u0161leme sledovacie \u010d\u00edslo e-mailom alebo komunika\u010dn\u00fdm kan\u00e1lom, ktor\u00fd ste pou\u017eili pri n\u00e1kupe.<br data-start=\"1014\" data-end=\"1017\">Stav va\u0161ej z\u00e1sielky m\u00f4\u017eete sledova\u0165 kedyko\u013evek a\u017e do jej doru\u010denia.<\/p>\n<p data-start=\"809\" data-end=\"1090\"><strong data-start=\"1095\" data-end=\"1127\">4. Odhadovan\u00e9 dodacie lehoty<\/strong><\/p>\n<p data-start=\"1095\" data-end=\"1291\">Dodacie lehoty sa m\u00f4\u017eu l\u00ed\u0161i\u0165 v z\u00e1vislosti od cie\u013eovej krajiny, zvolen\u00e9ho sp\u00f4sobu dopravy a \u010fal\u0161\u00edch vonkaj\u0161\u00edch faktorov (po\u010dasie, coln\u00e9 predpisy at\u010f.). Pre inform\u00e1ciu:<\/p>\n<ul data-start=\"1293\" data-end=\"1530\">\n<li data-start=\"1293\" data-end=\"1342\">\n<p data-start=\"1295\" data-end=\"1342\">Vn\u00fatro\u0161t\u00e1tna preprava: <strong data-start=\"1314\" data-end=\"1340\">24 a\u017e 48 pracovn\u00fdch hod\u00edn.<\/strong><\/p>\n<\/li>\n<li data-start=\"1343\" data-end=\"1434\">\n<p data-start=\"1345\" data-end=\"1434\">Medzin\u00e1rodn\u00e1 preprava v r\u00e1mci Eur\u00f3py: <strong data-start=\"1386\" data-end=\"1408\">4 a\u017e 6 pracovn\u00fdch dn\u00ed<\/strong>, po zemi alebo vzduchom.<\/p>\n<\/li>\n<li data-start=\"1435\" data-end=\"1530\">\n<p data-start=\"1437\" data-end=\"1530\">Medzin\u00e1rodn\u00e1 preprava mimo Eur\u00f3py (zvy\u0161ok sveta): <strong data-start=\"1495\" data-end=\"1518\">8 a\u017e 10 pracovn\u00fdch dn\u00ed<\/strong>, d\u00fdchacie cesty.<\/p>\n<\/li>\n<\/ul>\n<p>Doru\u010dovacia slu\u017eba zah\u0155\u0148a dva pokusy o doru\u010denie po\u010das d\u0148a alebo nasleduj\u00faci de\u0148. Ak nie je mo\u017en\u00e9 doru\u010denie uskuto\u010dni\u0165 z d\u00f4vodu ch\u00fdbaj\u00facich alebo nespr\u00e1vnych inform\u00e1ci\u00ed alebo z d\u00f4vodu nepr\u00edtomnosti pr\u00edjemcu, bude vykonan\u00e9 tretie doru\u010denie na bl\u00edzke vyzdvihovacie miesto.<\/p>\n<p>Ak si z\u00e1kazn\u00edk nevyzdvihne produkt do 10 dn\u00ed, bal\u00edk bude vr\u00e1ten\u00fd do skladu, s ktor\u00fdm spolupracujeme v Rosana CL, ktor\u00fd si odpo\u010d\u00edta vzniknut\u00e9 n\u00e1klady na dopravu a vr\u00e1tenie.&nbsp;<\/p>\n<p data-start=\"1437\" data-end=\"1530\"><strong>5. N\u00e1klady na dopravu<\/strong><\/p>\n<p data-start=\"1535\" data-end=\"1779\">N\u00e1klady na dopravu sa vypo\u010d\u00edtavaj\u00fa pri pokladni na z\u00e1klade dodacej adresy a hmotnosti bal\u00edka. Pri zvl\u00e1\u0161tnych pr\u00edle\u017eitostiach pon\u00fakame dopravu zdarma do ur\u010dit\u00fdch kraj\u00edn alebo pri objedn\u00e1vkach nad ur\u010dit\u00fa sumu.<\/p>\n<p data-start=\"1535\" data-end=\"1779\">Pri objedn\u00e1vkach nad 59 \u20ac je doprava zdarma, iba v r\u00e1mci pevniny.<\/p>\n<p data-start=\"1535\" data-end=\"1779\">Ak je potrebn\u00e9 preclenie objedn\u00e1vky, ak\u00e9ko\u013evek dodato\u010dn\u00e9 dane, cl\u00e1 alebo poplatky bud\u00fa zodpovednos\u0165ou z\u00e1kazn\u00edka.&nbsp;<\/p>\n<p><strong data-start=\"1784\" data-end=\"1815\">6. Coln\u00e9 a miestne dane<\/strong><br data-start=\"1815\" data-end=\"1818\">Pri medzin\u00e1rodn\u00fdch z\u00e1sielkach m\u00f4\u017eu niektor\u00e9 krajiny uplat\u0148ova\u0165 dane alebo cl\u00e1. Tieto poplatky s\u00fa zodpovednos\u0165ou z\u00e1kazn\u00edka a nie s\u00fa zahrnut\u00e9 v cene produktu ani v n\u00e1kladoch na dopravu.<\/p>\n<p data-start=\"1784\" data-end=\"2026\"><strong data-start=\"2031\" data-end=\"2059\">7. Probl\u00e9my s doru\u010den\u00edm<\/strong><\/p>\n<p>Ak sa v\u00e1\u0161 bal\u00edk oneskor\u00ed alebo m\u00e1 nejak\u00e9 probl\u00e9my, m\u00f4\u017eete n\u00e1s priamo kontaktova\u0165 a my v\u00e1m pom\u00f4\u017eeme to \u010do najr\u00fdchlej\u0161ie vyrie\u0161i\u0165.<\/p>\n<p>Ak m\u00e1te ak\u00e9ko\u013evek ot\u00e1zky alebo potrebujete pomoc s va\u0161ou z\u00e1sielkou, nev\u00e1hajte n\u00e1s kontaktova\u0165 prostredn\u00edctvom n\u00e1\u0161ho kontaktn\u00e9ho formul\u00e1ra alebo e-mailom: &nbsp;<a href=\"mailto:info@rosanacl.com\">info@rosanacl.com<\/a><br data-start=\"2620\" data-end=\"2623\">\u010eakujeme za va\u0161u d\u00f4veru <strong data-start=\"2646\" data-end=\"2659\">Rosana CL<\/strong>.<\/p>\n<h4><b>POZN\u00c1MKA: Informujeme na\u0161ich z\u00e1kazn\u00edkov, \u017ee z d\u00f4vodu sviatkov na\u0161ej dod\u00e1vate\u013eskej spolo\u010dnosti m\u00f4\u017ee po\u010das augusta d\u00f4js\u0165 k oneskoreniu dod\u00e1vok a dostupnosti tovaru na sklade.<\/b><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. A continuaci\u00f3n, te explicamos todo [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-2566","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de Env\u00edo - Rosana CL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rosanacl.com\/sk\/politica-de-envio\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Env\u00edo - Rosana CL\" \/>\n<meta property=\"og:description\" content=\"Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. A continuaci\u00f3n, te explicamos todo [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rosanacl.com\/sk\/politica-de-envio\/\" \/>\n<meta property=\"og:site_name\" content=\"Rosana CL\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-14T19:43:04+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Predpokladan\u00fd \u010das \u010d\u00edtania\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 min\u00faty\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/\",\"url\":\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/\",\"name\":\"Pol\u00edtica de Env\u00edo - Rosana CL\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/#website\"},\"datePublished\":\"2025-07-01T10:13:48+00:00\",\"dateModified\":\"2025-12-14T19:43:04+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/#breadcrumb\"},\"inLanguage\":\"sk-SK\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/uk\\\/politica-de-envio\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de Env\u00edo\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/#website\",\"url\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/\",\"name\":\"Rosana CL\",\"description\":\"Somos tu interior\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/rosanacl.com\\\/ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sk-SK\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de Env\u00edo - Rosana CL","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/rosanacl.com\/sk\/politica-de-envio\/","og_locale":"sk_SK","og_type":"article","og_title":"Pol\u00edtica de Env\u00edo - Rosana CL","og_description":"Esta pol\u00edtica de env\u00edos fue actualizada por \u00faltima vez el 01\/07\/2025 y se aplica a todas las compras realizadas a trav\u00e9s de nuestra web: https:\/\/rosanacl.com\/ En Rosana CL nos comprometemos a que tu experiencia de compra sea segura, clara y satisfactoria desde el primer momento hasta que recibas tu pedido. A continuaci\u00f3n, te explicamos todo [&hellip;]","og_url":"https:\/\/rosanacl.com\/sk\/politica-de-envio\/","og_site_name":"Rosana CL","article_modified_time":"2025-12-14T19:43:04+00:00","twitter_card":"summary_large_image","twitter_misc":{"Predpokladan\u00fd \u010das \u010d\u00edtania":"4 min\u00faty"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/rosanacl.com\/uk\/politica-de-envio\/","url":"https:\/\/rosanacl.com\/uk\/politica-de-envio\/","name":"Pol\u00edtica de Env\u00edo - Rosana CL","isPartOf":{"@id":"https:\/\/rosanacl.com\/ca\/#website"},"datePublished":"2025-07-01T10:13:48+00:00","dateModified":"2025-12-14T19:43:04+00:00","breadcrumb":{"@id":"https:\/\/rosanacl.com\/uk\/politica-de-envio\/#breadcrumb"},"inLanguage":"sk-SK","potentialAction":[{"@type":"ReadAction","target":["https:\/\/rosanacl.com\/uk\/politica-de-envio\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/rosanacl.com\/uk\/politica-de-envio\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/rosanacl.com\/ca\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de Env\u00edo"}]},{"@type":"WebSite","@id":"https:\/\/rosanacl.com\/ca\/#website","url":"https:\/\/rosanacl.com\/ca\/","name":"Rosana CL","description":"Sme tvoje vn\u00fatorn\u00e9 ja","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/rosanacl.com\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sk-SK"}]}},"_links":{"self":[{"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/pages\/2566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/comments?post=2566"}],"version-history":[{"count":6,"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/pages\/2566\/revisions"}],"predecessor-version":[{"id":4647,"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/pages\/2566\/revisions\/4647"}],"wp:attachment":[{"href":"https:\/\/rosanacl.com\/sk\/wp-json\/wp\/v2\/media?parent=2566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}